Terms of Service

What tats.to is

tats.to is software. It gives an independent tattoo artist a public page, a booking calendar, a client book and digital waivers.

We are not a tattoo studio, a marketplace or an agency. We do not perform tattoos, we do not employ artists, we do not vet or endorse them, and we are not a party to the agreement between an artist and their client. The work, the pricing, the appointment and the aftercare are between those two people.

Your account

• Age. You must be 18 or older to open an account.
• Accuracy. The details on your public page have to be true. You are the artist you say you are, and you hold whatever licenses your state or country requires of you.
• Security. Your credentials are yours to protect. Anything done through your account is treated as done by you. Tell us at once if you think someone else has access.
• One account per artist. Accounts are for a named artist. Do not share one, sell one, or resell access to the service.

Plans and billing

• Flat fee, no commission. You pay a subscription. We never take a percentage of your bookings.
• Renewal. Subscriptions renew automatically until you cancel. Canceling stops the next renewal and leaves your plan active until the end of the period you already paid for.
• Refunds. Part-months are not refunded. If the service was broken in a way that cost you the month, write to us and we will sort it out.
• Price changes. We will give at least 30 days notice by email before a price change affects you. Canceling before it takes effect is always an option.
• Failed payment. If a subscription payment fails, paid features stop until it is settled. Your page and your data stay where they are.

Client payments

What a client pays you is between the two of you. You set your own terms, and the payment never goes through us. We do not hold your clients' money, we do not move it, and we never take a cut of it.

That also means the terms are yours to enforce. Refunds, no-shows, reschedules and disputes are between you and your client. We keep the booking records and can show you what was agreed and when, but we cannot reverse a payment we never held.

Your content

• You own it. Your portfolio images, bio and page copy stay yours. We claim no ownership of your work.
• What you let us do with it. You give us permission to host, resize and display your content for the purpose of running your page. Nothing else. We will not use your work in our own marketing without asking you first.
• You have the rights. You confirm that you can publish what you upload, including photographs of clients where consent is required.
• Taking it with you. You can export your clients, bookings and leads to CSV whenever you want, and you can delete your account whenever you want.

Branding on your page

Free pages carry tats.to branding. Paid plans can remove it, and then a single small link back to tats.to remains in the footer. That link is a condition of the paid plans and may not be hidden, obscured or removed. If your plan lapses, the standard branding comes back.

Waivers are your responsibility

The waiver tools let you build a form, collect a signature and keep the record. What that form has to say, whether it is valid where you work, and how long you must keep it are decided by your local law and your own judgment. We provide the mechanism, not the legal advice, and the templates are a starting point rather than an approved document.

You are responsible for handling the health information your clients give you, and for keeping it confidential.

Referral rewards

The referral program is discretionary. A reward is earned only through a genuine referral of a verified artist, on the terms published in the product at the time, and we can change or end the program going forward.

We may withhold or revoke a reward, including one already earned, where we determine in good faith that the program is being abused: self-referral, fake accounts, or coordinated signups are all examples, not an exhaustive list. A revocation is recorded with a reason.

Acceptable use

• Do not publish anything illegal, hateful, or infringing on somebody else's rights.
• Do not impersonate another artist, or publish work you did not do.
• Do not scrape the service, hammer the API, or try to reach data belonging to another studio.
• Do not use the booking or waitlist forms to send unsolicited marketing.
• Do not interfere with the service, its security, or anyone else's use of it.

Suspension and termination

You can close your account at any time from your settings.

We can suspend or close an account that breaks these terms, that is being used to harm someone, or that we are required to act on by law. Except where the law or the seriousness of the situation prevents it, we will tell you why and give you a chance to put it right. If we close your account without cause, we refund the unused part of your subscription.

After termination you have 30 days to export your data before it is deleted.

Availability

We work to keep the service up, and we plan maintenance for quiet hours where we can. We do not promise uninterrupted or error-free service, and features can change as the product develops. If we remove something you rely on, we will say so in advance.

Disclaimers and liability

The service is provided as is. To the extent the law allows, we disclaim the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for lost profits, lost bookings, lost data, or any indirect or consequential loss. Our total liability for any claim connected to the service is limited to the subscription fees you paid us in the twelve months before the claim arose.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

Indemnity

If a claim is brought against us because of your content, your tattoo work, your dealings with a client, or your breach of these terms, you agree to cover the reasonable costs of defending it.

Changes to these terms

We will email account holders at least 30 days before a material change takes effect. Continuing to use the service after that date means you accept the new version. The date at the top always reflects the current one.

Governing law

These terms are governed by the laws of the State of Michigan, United States, without regard to its conflict of law rules. Any dispute goes to the state or federal courts sitting in Michigan, and both of us agree to that venue.

If any part of these terms is found unenforceable, the rest stays in force.

Contact

Write to [email protected]. tats.to is operated by Thomas Ford, a sole trader in Michigan, United States.